ADHD Groups Policies

 

Confidentiality

 

  1. This Agreement is considered a mutual non-disclosure agreement, meaning both Client and Coach agree not to disclose, reveal, or make use of any confidential information learned by either party during discussions, coaching sessions, calls, emails, or otherwise. Such “Confidential Information” includes, but is not limited to, personal details, coaching strategies and materials or anything shared on the calls from any member of the Group
  2. Client and Coach agree that the responsibility to refrain from disclosing or sharing any and all Confidential Information learned as a result of Client working with Coach shall survive the expiration of this Agreement and Coach’s services. This means Client and Coach both agree to continue to keep Confidential Information private, even after the completion of working with Coach. 
  3. Should Client breach this provision and disclose confidential or proprietary information belonging to Coach or another participating in the Program, Client understands additional action may be taken by Coach up to and including legal action. 

Intellectual Property Rights

  1. Client agrees and understands that Coach has created numerous original, creative works in connection with the Program, and agrees that Coach maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included in the Program, whether created prior to working with Client or specifically for Client, including but not limited to: documents, charts, emails, graphs, products, systems, processes, handouts, worksheets, tutorial videos, and any other original work created by Coach. Nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from Coach to Client, nor grant any license to use the information, other than that which is expressly provided throughout the course of the Program. 

  2. Licensee Rights: Coach’s Limited License to Client: Client understands that in purchasing the Program, she/he is gaining access to view all content and information available as part of the Program, as well as any additional information or content shared with him/her by Coach as she sees fit. Client understands this means he/she will have been granted a limited, revocable, non-transferable license to read and use the information provided for use in his/her life, as instructed or allowed by Coach. As a “Licensee,” Client understands and agrees that Client will not:  

    1. Copy, edit, teach, distribute, duplicate or steal any information or any Content obtained through Program without written permission by Coach;

    2. Post, distribute, copy, steal or otherwise use any portion of the Program or its content without written permission by Coach, and understand that any such may constitute infringement, which may give rise to a cause of action against Client.

    3. Share purchased materials, information, content with others who have not purchased them.

    4. Client further acknowledges and understands that any such actions including but not limited to those outlined above will likely constitute infringement and/or theft of our work, and a violation of this Agreement and Canadian Federal laws.

    5. Client acknowledges and understands that any such actions including but not limited to those outlined above will result in immediate removal from the program without option for a partial or full refund. 

Fees and Payments

In consideration of the provision of the Services by the Coach and the rights granted to Client under this Agreement, Client shall pay the fees as follows:

  1. Client shall pay fees to the Coach in the amount selected at time of joining (in full, 2 payments or 3 payments).

  2. Client agrees to render payment via Stripe and understands that they are required to pay all scheduled payments in the payment plan they chose under all circumstances.

  1. Missed /Failed Payments Should Client fall behind in payments, or if additional payments are not able to be processed, Client understands:

    1. Client will have a seven (7) day grace period to make the required instalment payment upon receipt of invoice; 

    2. Client will owe a late fee of 5% should Client fail to make the required payment after the grace period has expired; 

    3. The remainder of the Program may be forfeited if payment is not made thereafter, and Client understands he/she may be subject to collections or other forms of legal action in order to collect payment; and

    4. Subject to the Coach’s discretion, Client’s access to the Program may be suspended at the expiration of the grace period without notice if payment remains outstanding.

  2. Coach reserves the right to cancel or stop working with Client should he/she become unable to make the additional payments in accordance with the Payment Schedule outlined above. Should this occur, Client understands he/she is not entitled to a refund of funds already issued to Coach in exchange for work completed thus far, and it is up to the sole discretion of Coach whether Client is to have continued access to any materials made available to Client during the Program up until payments were missed.

  3. Notwithstanding any payment plan agreed to by the Parties, the Client acknowledges that he/she is responsible for payment of the entire Program Fee, regardless of any agreement or desire to terminate the Parties’ rights or obligations pursuant to this Agreement. 

I have read and understand the above provisions regarding payment. I understand that I am responsible for payment of the entire Program Fee even if I elect to terminate my participation in the Program. 

Refund Policy

  1. Coach is not able to offer refunds once the Client has purchased the Program. Client understands this provision, and agrees that he or she is not entitled to a refund once payment has been issued to Coach. 

  2. Client further agrees and understands that changing his/her mind about the Program, not attending calls or life circumstances changes do not warrant refunds. 

I understand that refunds are not available.

Session Recording Procedure and Policy

  1. All coaching sessions will be recorded. At the first session the Coach will ask if everyone is comfortable with the call being recorded. The coach will inform members at the beginning of every call when the recording is starting. 

  2. If client feels uncomfortable with being on the recording they can turn your camera off or show up in whatever way feels most comfortable.

  3. Recordings will be housed on the website indefinitely. They will only be accessible to the client's specific cohort.
  4. There is an expectation of privacy and that neither the coach or any clients will show these videos to anyone else or share them in any way with someone outside of the Group.
  5. Although confidentiality is assumed it cannot be guaranteed 100%. It is the client job's to not share something they would not want someone outside of the group to see.